Terms of Service

Last updated on: September 12, 2017

By placing an order or signing up for the MashWebby.com products or services (herein jointly referred to as Company), you as a Customer (henceforth “you”), agreeing to be bound by the following terms and conditions (“Terms of Service”).

The services offered by MashWebby under the Terms of Service include various products and services to help you with search engine optimization (SEO) and digital marketing for your business. Any such products or services offered by MashWebby are referred to in these Terms of Services as the “Service”.

Company expressly does NOT honor refund requests for the following reasons:

Company provides customized products and/or services involving substantial human labor, and therefore does not offer refunds after services have begun. Services usually begin the next business day after order placement, but sometimes immediately upon order placement.

Company thereof expressly deny any claims to control or directly affect the behavior of search engines, including, but not limited to, Google™, Yahoo™, Bing™, etc. MashWebby makes good faith to contribute to change in customers’ rankings in search engines via our Service, but absolutely no express guarantee of future performance.

By placing an order, you understand that all search engines are products completely and totally operated by parties other than MashWebby. As such, Company cannot be expressly held responsible for their behavior as reported by any data source and news articles. Any data of previous effectiveness provided by Company or otherwise should be accepted as such and that all future results may vary. In short, the Company is not liable for:

  • Algorithm changes
  • Rankings drop
  • Search traffic fluctuations
  • Google Webmaster Warnings (Unnatural Link Alert, etc)

Company WILL consider refund requests for the following reasons:

Company reserves all rights in determining whether an order is eligible for refund on grounds of order commencement. Orders that are no longer eligible for refund, but still pending completion may be terminated without refund per request of customer. However, a few exceptions:

  • Late delivery on guaranteed delivery date of MashWebby Products
  • Rejection of order due to unaccepted inputs in Order Form
  • Rejection of order due to other reasons
  • Order cancellations before work begins. (Determination of commencement expressly determined by Company)

Customers expressly understand the terms of purchase:

Company does not act as a digital agency, marketing agency or agency on behalf of the customer, but merely an online vendor that provides Service made available for purchase. Accordingly, MashWebby disclaims any responsibility to provide research, consulting, ongoing support or any other services above and beyond those expressly outlined in mashwebby.com

Company expressly disclaims direct responsibility to changes in rankings of clients’ sites as these sites are fully owned and managed by parties other than Company, presumably respective customers.

Customers expressly understand the limitation of liability:

Company disclaims responsibility for irresponsible, unwise or uninformed use of its products, or misinterpretation of its offerings. Company makes a good faith effort to answer all questions and concerns before customer’s purchase, when such questions are presented by customer to Company. Company also makes good faith effort to support existing customers and current offerings.

Company may change the Terms and Conditions at any time, without liability:

MashWebby reserves the right to update and change the Terms of Service by posting updates and changes to the MashWebby website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.

You must read, agree with and accept all of the terms and conditions contained in this Terms of Service agreement, before you may become a MashWebby customer. If you disagree with any part of these terms and conditions, you must not use this Service.

Company may change or discontinue the service at any time, without liability:

MashWebby reserves the right at any time, and from time to time, to modify or discontinue, the Service (or any part thereof) with or without notice.

MashWebby shall not be liable to you or to any third party for any modification, price change, or discontinuance of the Service.

Customers expressly understand the terms of payment:

To perform payment upon placing order of any MashWebby products or services, a valid credit card is required. You shall be entitled to make payment for the Service pursuant to the various payment methods set out in mashwebby.com. You will pay the Fees applicable to order of any Service, known as transaction fees.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of Malaysia, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Malaysia.

MashWebby.com details

The full name of mashwebby.com is MashWebby Marketing. MashWebby Marketing is a company registered in Malaysia under the registration number 002587584-A. You can contact mashwebby.com using:

Support Email: support@mashwebby.com
Registration Location: Block 3730, Persiaran APEC, 63000 Cyberjaya, Selangor